Complaint Handling Process

Last Updated: April 2026

All customer complaints will be handled based on mutual agreement and cooperation. In case no agreement can be reached, either party has the right to submit the case to the competent authorities in accordance with applicable laws.

1. Complaint Submission Methods

Customers may submit complaints through the following channels:

• Hotline: +1 213-555-7842
• Email: support@shopbavyfit.com
• Address: 1234 Sunset Blvd, Los Angeles, CA 90026, United States

2. Complaint Handling Process

Step 1: Submit Complaint

Customers submit complaints regarding services or rights not being properly fulfilled through the available channels listed above.

Step 2: Review & Processing

We will receive the complaint and verify all relevant information to assess the issue.

Step 3: Response

Shopbavyfit will provide a response within 03 working days after the verification and resolution process is completed.

3. Resolution Commitment

We are committed to resolving complaints quickly and fairly to protect customer rights.

In cases beyond our authority or control, customers may escalate the matter to relevant legal authorities in accordance with applicable regulations.